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08:30 - 09:00 - Welcome coffee + InterSummit

Format

We are all steam, working on the educational schedule of the best content meeting for Business Travel and Corporate Events. This is a dynamic content and the page will be updated constantly until the date of the SUMMIT, be aware!

A unic experience with deepening knowledge for your work routine, updated, network, beyond insights the ACTE Academia Summit Rio will bring to you.

Peer to Peer Discussions

The groups consist of a maximum 28 people with 02 facilators discussing about several subjectos. This is an opportunity to share experience and learn about the future of the Travel Industry and Corporate Events.

Learning Zone

With thematic Labs displayed in the format of “Silent Disco” with the utility of headseats to help the participant´s concentration. Hot topics will allow you to follow the trends of this market in constant development.

Educational Corner

Meeting points for exclusive moment to match with industries specialists and participants interesting in topics they have to share. Sooner we will disposal our agenda with the names of the specialists for schedules.

General Sessions

With different panel, international Speakers and based in elements of Education Structure of ACTE Summit 2019 (Innovation, BI, Skills, Support, MICE and Researches) for Travel Managers to be the leader of your Travel Program and the Industry Suppliers will be connected and in accordance with the needs of their customers and travelers.

Check our agenda and start now your planning to attend this important meeting at ACTE Academy Summit Rio.

08:30am – 08:45am – Educational Corner

09:00am – 10:00am – Main Stage

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Hacking your own travel program - when, why and how to do it?
Digital disruption is the biggest challenge that businesses are facing today. But where there is risk, there is opportunity. New technologies allow you to think big.
Johnny Thorsen will outline some of the new ways a travel manager (and their suppliers) will control and manage the program within a few years - with lots of examples and real cases.
Speaker:  Johnny Thorsen | MEZI, VP Travel Strategy and Partnerships | American Express 

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How business intelligence can revolutionize business travel management

Most companies spend more time extracting data from different sources and building graphs than actually analyzing results and developing strategies. In the world of corporate travel is no different.
Enjoy this session and see how to optimize time and processes to facilitate decision making, have new insights and add value to your business.
Speakers: Alexandre Oliveira | Managing Director – LATAM | HRS
Catherine Sharpe | Director, Global T&E | ITW
 

10:20 – 10:50 – Peer to peer discussion and Learning zone 

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LAB - 10:20 – 10:50
A Quality Metric for All

In today’s world, we need to broaden the current scope that determines travel programme effectiveness from what is now measured. Based on findings from 2018 ACTE research, conducted in collaboration with BCD Travel, we have identified the need to have measurements that include components such as trip success rate, traveller friction, human resource information, etc. The entire industry will benefit from a quality metric that is more practical in use. In this session, YOU will have the opportunity to weigh in and take an active role in identifying and creating a universal quality metric the entire industry can use. 
Speaker: Jen Bankard | Manager, Global Education | ACTE Global

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LAB - 10:20 – 10:50 
Event Design 
Learn how the practice that helps change our mental state and encourages us to solve problems with new perspectives can influence how to interact with event participants.
The design applied to events aims to change and broaden / expand the way of observing, thinking and ultimately of living the target audience. Join this session and explore new experiences.
Speaker: Fernando Tomé | Owner | Comnaction Inteligência Social Digital

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LAB - 10:20am – 10:50am
Hapiness: what motivates you?

Hapiness is not the end reason, but rather a consequence of successful steps.
Come and experience a quick approach on how to stay focused on pursuing your goal.
Speaker – Wagner Amarelo – Costa Brava

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Room - 10:20am – 10:50am
Today’s Business Travel Hotel

Business travellers used to select hotels primarily based on thingsa like cost, stars and proximity. The needs and expectations of the modern business traveller have evolved to include amenities like communal workspaces, enhanced fitness centers and fitness offerings, healthier food and smart rooms. This session will explore how to ensure your lodging programme includes properties with these options to help achieve traveller satisfaction and compliance while balancing your programme budget. 
Speaker: Phelipe Trapp |Accor 

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LAB - 10:20am – 10:50am
Incorporating Bleisure into Your Travel Policy 

Convenience, time savings, recruitment advantages and ultimately, it can make for happier employees. While there is no one-size-fits all approach to bleisure, here are just a few considerations as your approach the revision your travel policy: Who pays for what?, When does work end and leisure being?
Can the company’s travel tools be used to book the leisure portion of their trip?
Come prepared to discuss your current approach to bleisure and get suggestions and recommendations from your peers.
Facilitator: Sabrina Hinke |Travel Manager | Mondelez

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Room – 10:20am – 10:50am 
Plug&Play in events - How to engage your audience
In the software-as-a-service era, transform events into more interactive experiences and increase engagement between participants can be easier than it seems.
Take this opportunity to be with an expert in event´s innovation and learn which tools are available and how to revolutionize your next event.
Speaker: Ney Neto | Especialista em Eventech | MCI

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LAB - 10:20am – 10:50am
Make the difference!

Corporate responsibility around sustainability is deemed a necessity in meetings and events.
Rodrigo Cezar from Roche will present an awarded case of sustentability in events, a topic that requires engagement from ALL in order to have impact.  

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Room: 10:20 - 10:50
In a digital era, what your TMC is doing for you?

In today’s digital era, consumers have a completely different journey than they used to. The way of communication and marketing changed radically. Focus on your customer’s major “headaches” rather than their needs is the key factor to develop new products and services.
Come to this session to see what´s going on in the TMC business. 
Speakers: Gabriel Domingues | Sales Director | BCD Travel
Bernardo Abranches | Procurement | Turner < Adicionar na lista de palestrante

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Room - 10:20am – 10:50am
Travel Program Dashboard – What´s new?

Savings, regular KPIs, cost avoidance are not enough? What is about personalization services, traveler experience and innovation? Come to this session to discuss with your peers how data analytics and innovative sourcing can bring your program to the next level and at the same time add value to Senior Management.
Facilitators: Eduardo Castro|Gerente Comercial | Copastur Viagens e Turismo 
Carolina karam | Gestor de Viagens | Editora Positivo

11:00am – 11:15am – Educational Corner

11:40am – 12:10pm – Peer to peer discussion and Learning zone 

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LAB - 11:40am – 12:10pm
Travel 2030 – Are you prepared? (simultaneous translation)

2030 may seem like the distant future but the reality is, it is only a decade away. While supersonic and hypersonic travel once seemed like science fiction, these technologies will soon be available. This session will review other expected changes in the travel ecosystem, ranging from the impact of AI, the use of robotics, smart cities and other technologies that will impact the corporate travel experience.
Join this session and start preparing for these changes now.  
Speakers: Johnny Thorsen |Vice-Presidente Global de Estratégia e Parcerias |Mezi

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LAB – 11:40am – 12:10pm I
Make the difference!
Corporate responsibility around sustainability is deemed a necessity in meetings and events.
Rodrigo Cezar from Roche will present an awarded case of sustentability in events, a topic that requires engagement from ALL in order to have impact.
Speaker: Rodrigo Cezar |Gerente de Viagens e Eventos Brasil/Latam |Roche 

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LAB - 11:40am – 12:10pm
Staying Connected with Your Travellers

Staying connected enables you to achieve both savings and duty of care objectives. Tools like chatbots and OBT’s that mirror the leisure travel experience will support your travellers to stay within policy and keep them satisfied, while still giving you the visibility into their travel spend and activity.
Speaker: foto nome | cargo |empresa
Facilitator: Fernanda Vicente |Especiaista |SAP Concur 

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LAB - 11:40am – 12:10pm
In a digital era, what your TMC is doing for you?
In today’s digital era, consumers have a completely different journey than they used to. The way of communication and marketing changed radically. Focus on your customer’s major “headaches” rather than their needs is the key factor to develop new products and services.
Come to this session to see what´s going on in the TMC business.
Speaker: Gabriel Domingues | Sales Director | BCD Travel

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Room – 11:40am – 12:10pm 
Smart Cities vs. Mobility Policy – What´s new?
The chaos of cities and the ease access to new kinds of transportation allowed by technology has enabled everyone to have more fun and faster mobility option. The corporate traveler and event participant have quickly adopted these new options. This session will discuss this trend, as well as ways to satisfy your executives and keep your travelers safe as well as happy.
Facilitator: Carlos Henrique da Conceição | Gestor de Viagens
Kassiano Kreusch | Corporate National Head |Assistcard

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Room – 11:40am – 12:10pm 
It’s your decision – Choose the content you want on corporate events
Attendees will debate and discuss the industry's biggest topics. No pitches, no PowerPoint, no formal presentation - just an open exchange of ideas and expert opinions. Pick your topic now!
Topic 1: How to engaje your travelers?
Topic 2: Requirements for suppliers program – What is more relevant?
Facilitator: Daniel | Procurement| IRB Brasil
J |IRB Brasil
Juliane Castiglione | Comercial Executive Manager | Gol Linhas Aéreas

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Room – 11:40am – 12:10pm 
It’s your decision – Choose the content you want on corporate events  
Attendees will debate and discuss the industry's biggest topics. No pitches, no PowerPoint, no formal presentation - just an open exchange of ideas and expert opinions. Pick your topic now!
Topic 1: KPIs – How to demonstrate the achievements?
Topic 2: Mini meeting – How consolidate this data to your event program?
Facilitadors: Marcella Braga|Brazilian Meetings Head | Sanofi 

Luciane Florio | M&E Operations Manager | Brazil

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Staying Connected with Your Travellers

Staying connected enables you to achieve both savings and duty of care objectives. Tools like chatbots and OBT’s that mirror the leisure travel experience will support your travellers to stay within policy and keep them satisfied, while still giving you the visibility into their travel spend and activity.
Facilitators: Valeria Soska |Managing Director |SAP Concur
Raquel Pedreira |Travel Manager | Wartsila 

01:45pm – 02:00pm – Educational Corner

02:10pm – 03:20pm - Main Stage

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Innovation in events – a unique universe!

Every event is a success when it becomes a unique experience for attendees. Creating, engaging and surprising are essential requirements in planning an event, but it is still common to think that innovation is a plus and has a higher cost. Join us to learn straight from meeting planners how to do this.
Moderator: Viviânne Martins | Diretora | Academia de Viagens Corporativas
Speakers: Raffaele Cecere | Sócio Proprietário | Grupo R1
Sabrina Hinke | Regional Travel Specialist – Americas | Mondelez
Marcella Braga|Brazilian Meetings Head | Sanofi  

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VOC – The voice of consumer

The influence of technology has radically transformed the profile of consumers, increasingly empowered.
Smartphones have become an extension of the body and mind of users, who want mobility, new experiences, time optimization, security, and price.
There are many innovations through artificial intelligence, augmented reality, Internet of things, voice recognition, virtual assistant, geolocation and much more.
Watch this panel and see how suppliers are preparing to provide a perfect journey for your travelers, stress-free, personalized and surprising in this digital age.
Moderator: Johnny Thorsen |Vice-Presidente Global de Estratégia e Parcerias |Mezi
Speakers: Dilson Verçosa Jr| Country Director Sales and Marketing | American Airlines
Priscila Neiva | Diretora de Operaçõe | CWT
 

03:30pm – 04:00pm  – Peer to peer discussion and Learning zone  

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LAB – 03:30pm – 04:00pm 
Total Air Spend: Keeping Track of the Extras
Airline revenue from ancillaries continues to grow, but the unbundling of fares makes it difficult for travel managers to track the true cost of their air programme. This session will cover how to work with your finance department, your supplier partners and what changes you should consider making to your travel policy so you can gain more visibility into your air spend.
Speaker: Bianca Schimpl |Coordenação Corporativo Empresas |LATAM Airlines

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LAB – 03:30pm - 04:00pm 

TED - A new value proposal
The pillars that sustain this model of event is the ability to share ideas and inspire people, as a way to bring the essence of each idea in an objective, informal and environment conducive to networking. Watch and see how to turn speakers and viewers into protagonists.
 Speaker: Elena Crescia | Country Director | TEDx

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LAB - 03:30pm – 04:00pm
How to Be a Successful Change Leader

The pace of change in corporate travel is faster than ever, however, many corporate travel professionals lack the skills needed to lead or manage change. This session will review the key tools needed to effectively approach change from both the buyer and supplier perspective.
 Speaker: Dilza Taranto | HR Consulting Leadership specialist  

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Room – 03:30pm – 04:00pm Sponsored by: Logo Accor
Finding the Best Hotel Rate with Data


To get the best rate, you not only need to source wisely, you need to make sure your negotiated rate is available to your travellers. A lot can happen from when you sign a contract and when your traveller goes to book that rate.
Join this session to understand how to better utilize data in your lodging programme to make sure you are negotiating a good rate and having it loaded properly.
Facilitators: Catherine Sharpe | Director, Global T&E | ITW
Greeley | VP Marketing | HRS 

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Room - 03:30pm – 04:00pm 
No more approvals!
One of the factors that contribute to avoid savings and programme leakage and policy non-compliance is the time that takes to get approvals. Increased trust=increased compliance. Hear from programmes who has implemented a “no approval needed” approach and the benefits they have seen.
 Facilitator: Leonardo Silva | Sr Strategic Sourcing Specialist |Nielsen 

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Room – 03:30pm – 04:00pm 
Expectative x Reality - How to balance this equation?

How to innovate, offer engaging experience for the event participant and still achieve savings?
The requirements to select event suppliers should be clear and expectations must be aligned.
Attent to this room to discuss gaps between event requesters and meeting planners. 
Janaina Bueno | Gerente de Eventos e Viagens | AstraZeneca
Igor Tobias | MICE Believer | MCI

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Room - 03:30pm – 04:00pm  
How Can Your Travel Programme Benefit from a Fully Integrated End to End Solution?

A fully integrated end to end solution can have many benefits for buyers and travellers alike. This session will review the benefits from integrating card/payment, travel and T&E, the costs arising from broken processes, and the barriers to integration.
Facilitator: Annie Bueno | Suprimentos |Votorantim Cimentos
Bianca Valau | Viagens | AREZZO &CO 

04:40pm – 05:30pm – Main Stage

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Traveller friction: How it affects the bottom line?
What does business travel have to do with talent retention, greater cost to care for employee's health and productivity? EVERYTHING! Traveler's friction can be the cause of all this and should be part of a total cost analysis to define a strategy that balances cost vs. traveler comfort.
Moderator: Aline Bueno | Diretora de Vendas – LATAM | HRS
Speaker: Renato Câmara |Finanças e Infraestrutura | Globo

Sandra Cabral | People Development Manager | Cia de Talentos


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The future of work – Are you ready?
Faced with the breakdown and breakthrough of technology and machine learning, research shows that approx. 9% of occupations will be automated and that in the future we will have much more work than actual employment, attend this session to listen the specialist Maria Alice Mendes, from Korn Ferry and to learn how to prepare for this.
Next we will have a panel to understand this impact in our industry, where this percentage can be multiplied several times with regard to operations, but at the same time new positions are already created by the need of humanized care, to take care of strategies and of traveler's experience, such as: Strategic Care and Customer Balance.
Moderator: Rodrigo Napoli | Diretor de Vendas | GJP Hotels & Resorts
Speakers: Rodrigo Napoli | Diretor de Vendas | GJP Hotels & Resorts
Maria Alice Mendes | Korn Ferry
Greeley Koch | Vice Presidente de Marketing |HRS 

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The world has changed, how about corporate events?
TED means Technology, Entertainment and Design
Let's understand and discuss in this session how will be the events of the future with professionals who have already experienced new models
Moderator: Patricia Thomas | Diretora | Academia de Viagens Corporativas
Speakers: Elena Crescia | Country Director |TED-Ed Brasil
Ana Luiza Masagão |Diretora de Vendas, Marketing & Distribuição| Royal Palm Hotels & Resorts

06:00pm – Closing